Bandgrafix is a family owned & operated business. We manufacture gifts for musicians as well as specializing in promotional products and general business printing to help you meet your marketing needs. "We're Promotionally Involved" and strive to excel at producing high quality products at reasonable prices. Thank you for your interest and we look forward to working with you.

Our business hours are 8:00am-5:00pm (Pacific Time) Monday through Friday


Our contact information

By email: mcginley@bandgrafix.com

By phone:
541-833-8800 (Pacific Time)


mcginley@bandgrafix.com

SHIPPING INFORMATION:

Most store orders are recieved and processed within 24 to 48 hours. On large and special orders we may need more time to produce your order, we will notify you if more time is needed. We strive to have your order completed sooner whenever production schedules permit.

REFUNDS, RETURNS and CANCELLATION POLICIES:

You can return your order (except personalized items) within 14 days for a full refund or exchange. Please call us at 800-833-8800 for authorization.

Shipping charges are not refundable.

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PRE-PRINTED OR MANUFACTURED PRODUCTS: In the event a customer requests to cancel their order or return a product that we normally carry in inventory and can resale at the same price, we will accept the return and refund the customer providing the customer pays for the return freight. The returned items must be in good shape and not damaged.

PERSONALIZED ORDERS: Since each order is unique to each customer it has no re-sale value, therefore All Sales Are Final. If we verify that we made an error on our end, we will re-print the order. No Refunds or Credit. Customer must notify within 6 business days of order acceptance to notify any defects discovered in the ordered product. In order to receive a replacement the customer must return 100% of the received product within 15 days (at their own expense) from the time when the delivery was received. All new charges related to expediting printing (Rush Printing or Shipping) are NON REFUNDABLE, including those orders that are returned for any reason..